Cancel Order Policy
The reservation is cancelled;
After understanding some reasons, usually customers can contact customer service staff to cancel the order.
Pre-order cancelled;
If the pre-order is cancelled, please contact our online customer service or email notification within 48 hours to cancel the order and refund.
Please note that the first deposit is non-refundable after the above period, so please purchase with caution.
Stock spot orders cancelled;
If you purchase stock, please contact online customer service or email notification within 48 hours to refund the order, more than can not cancel the order.
Monthly installment bill cancellation;
Under normal circumstances, both parties confirm the installment matters and the relevant performance matters of the buyer and seller. If the buyer cancels the order midway after reconfirmation and negotiation, a penalty of 10% shall be deducted.
